Strengthen your brand, win loyalty, and turbo charge your business.
Take care of your
Amazing Outsourced Technical Support
Keep your resources focused on
the Strategic Priorities of your Business
*Build powerful customer success
* Increase sales & marketing
*Grow your market share
* Increase your top line growth
Companies that can:
1) Take great care of their customers
2) Drive sustained product & service innovation
3) Supercharge their brand for sales and marketing performance
... will outperform those that do not.
We can get you there.
If you're looking for smarter Technical Support Help Desk
solutions, you've come to the right place.
Fast Fact: Companies with high Net
Promoters outgrew their competition by
greater than 2X. (Net Promoter System, 2013)
We support over 14.2 million technical product consumers.
We processed over 1.3 M awesome interactions last year
Our Customer Cumulative Revenue exceeds $14.3 Billion 115,000 screens
actively monitored at over 12,000 locations
CUSTOMER NPS score
EMPLOYEE SAT score
"We view 800-24 Support as a true business partner ... You have changed our world by continually working with us to find new and better ways to serve our customers and always listening to our feedback and taking it seriously and always acting on it. Our customers' worlds have changed, they can now contact Thermo Fisher's IT Help Desk 7 days a week 24 hours a day which they could never do before ... "
Paul P. • Director, Global Technical Support and Customer Service Operations • Thermo Fisher Scientific, Inc.
"800-24 Support's training of their techs is sound and effective, and their management team is excellent at responding to our
needs. We could not do what we're doing with our e-learning business, as successfully as we are doing it, without
PAi's help. Their ongoing support service is so much appreciated and important on a larger scale than even they realize.. "
A radically different, radically better approach to Customer-facing Technical Support service solutions.
A comprehensive , TurnKey Customer Experience Ecosystem
Wonder what we're like on the phone?
Call us and experience the difference for yourself!