b2b2c

Add unbelievable service capability to your business leveraging our 24 years of Award Winning service experience

 

Fact: Companies with better quality customer service outperform others in the marketplace.
Fact: We manage over 14 million happy technical product consumers for our clients, so they can
focus on being industry leaders.

We are proud to help these industry leaders deliver top of the line outsourced tech support with our b2b2c approach

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Your customers are your lifeblood . . .
We can help you transform them into your greatest salesforce.

LEARN WHAT A great outsourced tech Support Experience & PASSIONATE CUSTOMER COMMUNITIES CAN DO FOR YOUR BUSINESS

READ MORE

DOWNLOAD OUR CUSTOMER success CASE STUDY  -U.S. Based Science Research Company increases NPS by 75% in 4 months-

 

  Download Case Study

  • 89% of consumers have stopped doing business with a company after experiencing poor customer service.
    - Source: RightNow Customer Experience Impact Report
  • 81% of consumers are more likely to give a company repeat business after good service.
    - Source: KISSMETRICS
  • Companies that prioritize the customer experience generate 60% higher profits than their competitors.
    - Source: Emmett Murphy
  • On average, loyal customers are worth up to 10 times as much as their first purchase.
    - Source: Zunch

What does your future look like with 1-800-24support?

WE

Take care of your
customers, providing
Amazing Outsourced Technical Support

SO YOU

Keep your resources focused on
the Strategic Priorities of your Business

TOGETHER

*Build powerful customer success
communities
* Increase sales & marketing
performance
*Grow your market share 
* Increase your top line growth

Companies that can:

1) Take great care of their customers

2) Drive sustained product & service innovation

3) Supercharge their brand for sales and marketing performance

... will outperform those that do not.

We can get you there.

If you're looking for smarter  Technical Support Help Desk
solutions, you've come to the right place.

GET IN TOUCH

Fast Fact: Companies with high Net
Promoters outgrew their competition by
greater than 2X. (Net Promoter System, 2013)

Our Performance: By the numbers

We support over 14.2 million technical product consumers.

We processed over 1.3 M awesome interactions last year

Our Customer Cumulative Revenue exceeds $14.3 Billion 115,000 screens
actively monitored at over 12,000 locations

Our cumulative
CUSTOMER NPS score

Our cumulative
EMPLOYEE SAT score

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outsourced tech support
service solution
it help desk
b2b2c
b2b2c

    A Full Suite of Technical Support Outsourcing Solutions

All custom designed to meet our client's specific needs and business stage 

outsourced tech support

 

"We view 800-24 Support as a true business partner ... You have changed our world by continually working with us to find new and better ways to serve our customers and always listening to our feedback and taking it seriously and always acting on it. Our customers' worlds have changed, they can now contact Thermo Fisher's IT Help Desk 7 days a week 24 hours a day which they could never do before ... "

Paul P. • Director, Global Technical Support and Customer Service Operations • Thermo Fisher Scientific, Inc.

"800-24 Support's training of their techs is sound and effective, and their management team is excellent at responding to our
needs. We could not do what we're doing with our e-learning business, as successfully as we are doing it, without
PAi's help. Their ongoing support service is so much appreciated and important on a larger scale than even they realize.. "

 

A radically different, radically better approach to Customer-facing Technical Support service solutions.

A comprehensive , TurnKey Customer Experience Ecosystem

 

quality customer service

A Proper Customer Experience is Complex

By partnering with 80024Support.com you can create an efficient, scalable and high performance environment for your customers.

 

Are you ready to provide a game-changing quality customer experience?       We Thought so.

b2b2c

Wonder what we're like on the phone?
Call us and experience the difference for yourself!

outsourced tech supportoutsourced tech support

(1-800-247-8776)

Contact Us for a Free Business Assessment
and start improving your customer service today!

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