What We Do

Many companies find themselves in stale support models that are expensive, inefficient and not what their customers want.

At 80024Support, it is our mission to help companies like yours modernize how you support your customers. We bring a unique combination of design expertise, technology solutions and human resources to help you leverage support for game-changing company success.
How Would Modern Support Change Your Business?

Getting stuck in an outdated support model costs you more money than necessary and isn't what your customers want. Here's how we help.
Outdated
What Is Involved:
Many Agents
Phones
Emails
Outcomes:
Expensive
Ineffiecient
Lower CSAT
Tough Scale
(1:1) Interactions
Modern
What Is Involved:
Interactive Self Help
SVC Automations/AI
Omni-Channel Comms
Process Engineering
Advanced Analytics
Cloud-Based / Mobile
Social Media Engagement
Fewer Agents Needed
Outcomes:
Less Expensive
Higher CSAT
Easy Scale
(1:Many) Interactions
Our Platform as a Service
Group 37 Created with Sketch. Omni-Channel Communication Performance Management UX / UI design Program Management Self Help / Portals Service Analytics AI/ Automation Staffing Solutions Modern Support Design Process Engineering Technology Expertise People/ Management
Success Stories
Some of the companies we have worked with to provide superior customer service.
Let's Talk
Let us help you improve your customer experience while lowering your support costs. Contact us today for a personalized consultation of your business.